Privacy of Policy
Effective Date: 25 December 2024
Signalbit.io Pty Ltd (“Signalbit.io,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of its users. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Signalbit.io platform, tools, and related services (collectively, the “Service”).
By using Signalbit.io, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our Service.
Scope of This Privacy Policy
This Privacy Policy applies to all users of the Signalbit.io platform, including businesses and individuals (“you” or “your”), and governs data collected through our website, services, and related communications.
Information We Collect
We may collect the following types of information when you use our Service:
Information You Provide
- Account Information
When you register for an account, we collect information such as your name, email address, business name, and payment details (e.g., credit card or USDT wallet information).
- Billing Information
We collect financial information necessary for processing payments, including credit card or cryptocurrency transaction details.
- Communication Data
If you contact us via email or other channels, we may collect information included in those communications.
- Account Information
Automatically Collected Information
- Usage Data
Information about how you use the Service, including the actions you take on the platform, timestamps, and page views.
- Device Information
Details about the device you use to access the Service, such as IP address, browser type, operating system, and screen resolution.
- Cookies and Tracking
We use cookies, beacons, and similar technologies to enhance your experience and analyze usage patterns.
- Usage Data
Third-Party Information
We may collect data from third-party integrations, such as analytics providers or payment processors, to enhance the functionality of our Service.
How We Use Your Information
We use the collected information for the following purposes:
- To Provide the Service
- Facilitate the creation, management, and analysis of web push notification campaigns.
- Process payments and manage billing.
- To Improve and Optimize the Service
- Analyze usage trends to enhance performance and usability.
- Test and develop new features.
- To Communicate with You
- Send administrative notifications, such as billing reminders and system updates.
- Respond to inquiries and provide customer support.
- To Comply with Legal Obligations
- Ensure compliance with applicable laws, regulations, and contractual agreements.
- To Provide the Service
Sharing and Disclosure of Information
We do not sell your personal information. However, we may share your information with third parties in the following situations:
- Service Providers
- Payment processors for billing purposes.
- Analytics providers to monitor usage and performance.
- Legal Compliance
- When required by law or in response to valid legal requests (e.g., subpoenas, court orders).
- Business Transfers
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
- With Your Consent
- We may share information with third parties if you explicitly consent.
- Service Providers
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. You may request deletion of your data by contacting us, subject to any legal or regulatory requirements.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access
- The right to request access to your personal data.
- Corrections
- The right to request corrections to inaccurate or incomplete information.
- Deletion
- The right to request deletion of your personal data, subject to legal requirements.
- Data Portability
- The right to request your data in a portable format.
- Objection
- The right to object to processing based on legitimate interests or direct marketing.
To exercise your rights, contact us at [email protected]
- Access
Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Payments and Billing
- Payments are processed using Credit Card or USDT (US Dollar Tether).
- Invoices are generated monthly on the 1st of each calendar month and must be paid within 7 calendar days.
- Failure to pay invoices within the payment period will result in account suspension until the outstanding balance is cleared.
International Data Transfers
As a company based in Australia, your information may be transferred and stored outside your country of residence. By using the Service, you consent to such data transfers.
Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website, and the “Effective Date” will be updated accordingly. Continued use of the Service constitutes acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
- Signalbit.io Pty Ltd
- Email: [email protected]
- Address: Melbourne, VIC, Australia
By using Signalbit.io, you acknowledge that you have read, understood, and agreed to this Privacy Policy.